777bbd Privacy Policy

This Privacy Policy ("Policy") describes how 777bbd ("Company", "we", "us", or "our") collects, processes, stores, and protects personal information provided by or collected about users ("Player", "User", or "you") who access and use the 777bbd platform available at 777bbd.app (the "Platform"). By registering an account or continuing to use any part of the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein.

This Policy forms part of the broader legal framework governing your use of 777bbd, alongside our Terms & Conditions and Responsible Gaming Policy. We encourage you to read all three documents. In the event of a conflict, the specific provisions of the relevant document govern for its subject matter.

🔑 Privacy at a Glance

1. Personal Data We Collect

777bbd collects personal data through several channels: directly from you during registration and account use, automatically through the technology powering the Platform, and in limited circumstances from third-party verification partners. The categories of personal data we collect include:

1.1 Registration and Identity Data

• Full legal name, date of birth, and nationality.
• Residential address, including city (e.g., Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, or Mymensingh) and postal code.
• Email address and mobile phone number registered to your account.
• Government-issued identification document details (e.g., National ID card number, passport number) collected solely for KYC verification purposes.
• Username and encrypted account password.

1.2 Transaction and Financial Data

• Deposit and withdrawal transaction history, including amounts in BDT and timestamps.
• Payment method type (e.g., bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank) and the last four digits of the relevant account or card number where applicable.
• Bonus and promotional activity linked to your account.

1.3 Gaming and Behavioural Data

• Game session records including game titles, wager amounts, outcomes, and session durations.
• Sports betting selections, markets wagered on, and bet settlement history.
• Responsible gaming settings you have configured, including deposit limits, session timers, and cooling-off periods.
• Customer support interactions, including the content of enquiries submitted to [email protected] and their resolutions.

1.4 Technical and Device Data

• IP address and approximate geolocation derived from it.
• Device type, operating system version, browser type and version, and screen resolution.
• Session login and logout timestamps, pages visited within the Platform, and click-stream data.
• Cookie identifiers and similar tracking technologies (see Section 7 on Cookies).

2. How We Use Your Personal Data

777bbd processes your personal data only for purposes that are lawful, specific, and proportionate. The primary purposes for which we use your data are set out below.

3. Legal Basis for Processing

777bbd processes personal data on the following legal grounds depending on the nature of the processing activity:

• Contractual necessity: Processing required to fulfil our obligations to you under the Terms & Conditions, including account creation, transaction execution, and customer support.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering (AML) obligations, age verification requirements, and financial record-keeping regulations.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights and freedoms.
• Consent: Processing for marketing communications and non-essential cookies, where you have given clear and freely given consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

4. Data Sharing and Third-Party Disclosure

777bbd does not sell, rent, or otherwise commercially exploit your personal data. We share data only in the limited circumstances described below, and only to the minimum extent necessary for each purpose.

4.1 Payment Processing Partners

To process your deposits and withdrawals, we transmit transaction reference data to our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Each of these partners operates under its own privacy and data protection obligations.

4.2 Game Studio Providers

Game session data (including your anonymised player ID, wager amounts, and outcomes) is transmitted to third-party game studios such as Pragmatic Play, Evolution Gaming, Ezugi, NetEnt, Microgaming, and Spribe solely to facilitate game delivery, record-keeping, and dispute resolution. These studios are contractually prohibited from using your data for any purpose beyond game operation.

4.3 Identity Verification Services

Where KYC verification is required, identity document data may be shared with accredited third-party identity verification service providers. These providers process your data solely for the purpose of confirming your identity and age, and are bound by strict data processing agreements.

4.4 Legal and Regulatory Disclosure

777bbd may disclose personal data to law enforcement authorities, financial intelligence units, or other competent authorities when required to do so by applicable law, court order, or regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.

5. Data Retention

777bbd retains your personal data only for as long as is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required or permitted by law.

• Active account data: Retained for the full duration of your account's active status plus a minimum of five years after account closure, in compliance with standard financial record-keeping obligations.
• Transaction records: Retained for a minimum of seven years following each transaction, in line with anti-money laundering record-keeping requirements.
• KYC documents: Retained for five years from the date of verification or account closure, whichever is later.
• Customer support records: Retained for three years from the date of last interaction.
• Marketing consent records: Retained for the duration of your consent plus three years, to evidence compliance.
• Technical and device logs: Retained for 90 days and then purged, unless retained as part of an ongoing fraud or security investigation.

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised.

6. Your Data Rights

As a 777bbd player, you have the following rights over your personal data. To exercise any of these rights, submit a written request to [email protected] from your registered email address. We will respond within 30 days of receipt.

7. Cookies and Tracking Technologies

777bbd uses cookies and similar technologies (such as local storage and session tokens) to operate the Platform, remember your preferences, and understand how players interact with our services. The categories of cookies we use are as follows:

You can manage or disable non-essential cookies at any time through your browser settings or mobile device privacy controls. Please note that disabling strictly necessary cookies will affect the functionality of the Platform and may prevent you from logging in or completing transactions.

8. Data Security

777bbd implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and our servers.
• Encryption at rest for sensitive personal data stored on our infrastructure.
• Access controls that restrict employee access to personal data on a strict need-to-know basis.
• Regular internal and third-party security audits and penetration testing.
• Automated intrusion detection and anomaly monitoring systems operating around the clock.
• Mandatory data protection training for all staff who handle personal data.

While we take every reasonable precaution, no system can guarantee absolute security. In the event of a data breach that poses a high risk to your rights and freedoms, we will notify you without undue delay in accordance with our legal obligations.

9. Protection of Minors

The 777bbd Platform is strictly intended for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. During registration, we collect date of birth information and may require supporting identity documentation specifically to enforce this age restriction.

If we become aware that personal data has been collected from a person under the age of 21, we will immediately close the associated account, void any transactions, and permanently delete all personal data collected from that individual. If you believe a minor has registered on our Platform, please notify us immediately at [email protected].

10. International Data Transfers

Some of the third-party game studio providers and infrastructure partners we work with may process personal data outside of Bangladesh. Where such transfers occur, 777bbd ensures that appropriate safeguards are in place — including contractual data processing agreements — to protect your personal data to a standard equivalent to that described in this Policy.

11. Changes to This Privacy Policy

777bbd reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last updated" date at the top of this page and, where the change is significant, notify you via your registered email address or a prominent on-Platform notification. Your continued use of the Platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your data.

12. Contact Our Data Protection Team

For any questions, concerns, or requests relating to this Privacy Policy or the personal data 777bbd holds about you, please contact our support team. All data-related enquiries are handled with priority by staff trained in data protection obligations.